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Account

Getting Help With Your Account

Where to manage your account and ask for account-specific help.

Updated

Where are my account settings?

Sign in to Zero to Hundred and open Account. Your Library holds purchases; Builders manage payouts in Payouts.

How do I contact support?

Open Support for help with a listing, purchase, payout or account. You can open Support even if you cannot sign in.

If you can sign in, use the account the issue is about. Do not include passwords, one-time codes, API keys or full payment-card details in a support message.

What if the issue is about a purchase?

Read Reporting a Purchase Problem. A purchase report has a 24-hour deadline from delivery. A support message doesn't count as a report.

For general answers, search or browse by topic in the Help Center.

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